Connect Professional | Refund

Return and Refund Policy for Subscription

Overview

At ARCHICONNECT, we strive to provide the best services to our valued users. This Return and Refund Policy outlines the conditions under which we offer refunds for our subscription services. By subscribing to our services, you agree to the terms stated herein.

Subscription Cancellation

Monthly Subscriptions

- Users may cancel their monthly subscription at any time. Cancellation means there will be no auto-renewal of the service.

- No refunds will be provided for cancellations for any cause.


Annual Subscriptions

- Users may cancel their annual subscription at any time. Cancellation means there will be no auto-renewal of the service.

- No refunds will be provided for cancellations for any cause.

How to Request a Refund

- Users must submit a refund request through our customer support portal or by emailing at info@archiconnect.homes or admin@archiconnect.homes

- The refund request must include the user’s account information and a reason for the cancellation.

Refund Processing

- Refunds will be processed within 10 business days from the date of approval.

- Refunds will be issued to the original payment method used for the subscription or via bKash or Nagad which is convenient for ARCHICONNECT.

- Users may receive a confirmation email once the refund has been processed.

Exceptions

- Refunds will not be issued for accounts that are found to be in violation of our Terms of Service.

- No partial refunds will be issued for unused portions of the subscription period outside the refund eligibility window.

- Special promotions or discounted subscriptions may have different terms, which will be outlined at the time of the promotion.

- “Change of mind” is not a valid reason for refund.

Changes to This Policy

[6th May, 2024] By subscribing to our services, you acknowledge that you have read, understood, and agree to be bound by this Return and Refund Policy.

Contact Us

Head Office: Rabbee House, CEN(B)11, Rd 99, Gulshan, Dhaka-1212, Bangladesh

2nd address: Plot-60/D Road 131(4th floor), Gulshan-1, Dhaka 1212

+8801894626492, +8809638110011

support@archiconnect.homes