- Users may cancel their monthly subscription at any time. Cancellation means there will be no auto-renewal of the service.
- No refunds will be provided for cancellations for any cause.
- Users may cancel their annual subscription at any time. Cancellation means there will be no auto-renewal of the service.
- No refunds will be provided for cancellations for any cause.- Users must submit a refund request through our customer support portal or by emailing at info@archiconnect.homes or admin@archiconnect.homes
- The refund request must include the user’s account information and a reason for the cancellation.- Refunds will be processed within 10 business days from the date of approval.
- Refunds will be issued to the original payment method used for the subscription or via bKash or Nagad which is convenient for ARCHICONNECT.
- Users may receive a confirmation email once the refund has been processed.
- Refunds will not be issued for accounts that are found to be in violation of our Terms of Service.
- No partial refunds will be issued for unused portions of the subscription period outside the refund eligibility window.
- Special promotions or discounted subscriptions may have different terms, which will be outlined at the time of the promotion.
- “Change of mind” is not a valid reason for refund.